Measures such as proper packaging, cargo securing, container inspection, temperature control, port and vessel access security, electronic surveillance for container traceability, cargo insurance, regulatory compliance, personnel training, etc. are implemented. These measures ensure the cargo’s safety and the integrity of the goods during ocean transport; a major industry concern.

Customers working with BIEN Logistics can track and monitor the status of their ocean freight shipments. These tracking and monitoring services include a real-time system, frequent updates, customized alerts, online access, and customer support. This gives customers visibility and control over their cargo, allowing them to take action in case of problems or delays.

Commonly required documents include:

• Bill of Lading / Air Waybill
• Commercial Invoice
• Packing List
• Certificate of Origin
• Customs Declaration
• Email Us - inquiry@bienlogistics.africa

BIEN Logistics ensures the quality and efficiency of transportation services, negotiating detailed agreements, real-time monitoring, proactive problem resolution, and regulatory compliance. In addition, it implements quality management practices, collects feedback, and seeks continuous improvements in the supply chain. Transparency and constant customer communication are key to delivering a high-performance logistics service.

Customs clearance is the process of verifying and approving cargo for entry or exit in a country. It involves:

• Submitting shipping documents
• Paying duties/taxes
• Inspection (if required)
• Email Us - inquiry@bienlogistics.africa

We have a 36-truck and an approved fleet for the development of our operation. In addition, we have a 450mt2 warehouse that works as an operational garage to offer warehousing services.

BIEN Logistics coordinates operations for its customers understanding their needs, identifying suppliers, negotiating agreements, coordinating operations, and ensuring regulatory compliance. It also monitors progress, resolves problems, and provides reporting. Its goal is to ensure a smooth and efficient customer supply chain.

It can be summarized as follows:

1. To access a network of reliable and efficient suppliers.
2. To Reduce logistics costs through specialized negotiations.
3. To get higher flexibility to adapt to changing needs.
4. To save time managing complex logistics tasks.
5. To improve visibility and control in the supply chain.

A logistics broker is a company working as an intermediary in the supply chain to manage and optimize the logistics operations of its customers. Its main function is to coordinate and manage different activities of transportation, storage, and distribution of products, to improve efficiency and reduce costs in the supply chain. In addition, it negotiates agreements and contracts with suppliers to obtain the best rates and service conditions for its customers.

Through the following steps:

1. Evaluating the client’s needs and specific logistical requirements.
2. Searching and pre-selecting suppliers in its network of contacts and resources.
3. Evaluating potential suppliers in detail, considering rates, experience, service history, and regulatory compliance.
4. Negotiating and selecting based on key factors such as cost, reliability, and capacity.
5. Formalizing contractual agreements and ongoing management of supplier performance to ensure compliance with service standards.